Do you charge a fixed price or bill by the hour?

Both, depending on how well-defined the work is. If you can tell us what you want built — a WooCommerce store migration, a set of Shopify Liquid templates, a mobile app with a fixed feature list — we’ll quote it fixed-price against a written scope document. You know the number before we start, and so do we.

If the work is genuinely open-ended, we bill hourly or on a monthly retainer instead, usually with a not-to-exceed cap so there’s still a ceiling. That covers things like an MVP where the feature set is still being figured out, or an ongoing n8n automation build where new workflows get added as you discover new bottlenecks. Hours are tracked and reported, so you can see where the time went rather than taking our word for it.

What we won’t do is quote fixed-price against a vague brief. That’s how projects end up arguing about what counts as “in scope.” If the brief isn’t tight enough to price properly, we’ll ask more questions or suggest a short paid discovery phase first.